Shipping policy

Processing Time:

• Orders are processed within 1-3 business days. Please note that orders are not processed or shipped on weekends or holidays.

Shipping Rates & Delivery Estimates:

• Shipping charges for your order will be calculated and displayed at checkout.
• Standard Shipping: 5-7 business days
• Expedited Shipping: 2-3 business days
• Overnight Shipping: 1-2 business days

Please note: Delivery delays can occasionally occur.

Shipping Destinations:

• We currently ship to addresses within the United States, U.S. Territories, and APO/FPO/DPO addresses.
• International shipping is available to select countries. Please check at checkout to see if your country is eligible.

Shipment Confirmation & Order Tracking:

• You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes:

• Just Balln With J is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages:

• Just Balln With J is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
• Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy:

• We offer international shipping to select countries. Shipping times and costs will vary based on the destination and shipping method chosen at checkout.
• Please note that international customers are responsible for any additional fees that may be incurred due to customs and import duties.

Returns Policy:

• Our return policy provides detailed information about options and procedures for returning your order. Please refer to our Return Policy page for more information.

If you have any questions or concerns about your order, please contact our customer service team at j@justballnwithj.com.